Privacy Policy

Protecting Your Privacy

At MM Carz, a division of Melbourne Motorsport Group (ACN 656 625 428), we prioritize the privacy and security of your personal information. We are committed to complying with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth). For more information, the Australian Privacy Principles are available on the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.

Types of Information We Collect

We may collect and store the following personal details:

• Your name, contact information (address, phone number, email)
• Business details, including occupation and employer
• Partner’s details
• Information about current and previous vehicles owned
• Service history and maintenance records
• Hobbies and interests
• Any other details needed to provide services or support

We gather this information through vehicle sales, service visits, competitions, promotions, our website, direct mail, and customer surveys. If you choose not to provide necessary personal information, such as your name, address, and contact details, we may be unable to process the sale, service, or repair of your vehicle under the Road Safety Act.

Your Website Activity and Personalisation

Anything you do on the MM Carz website starts out anonymous. We pay attention to how the site is used for two straightforward reasons: to help you find cars worth your time, and to keep making the website better for everyone. So you can see exactly what that involves, this is the activity we may record:

• Vehicles you view, save to your wishlist, like, share, compare, or look through the photos of
• Searches you run and filters you apply (make, model, price, year, body type, colour and similar)
• Your use of tools such as the finance/repayment calculator and the online chat assistant
• Enquiry, test-drive, deposit, and “sell your car” forms you start or submit
• Technical and session details such as device type, the website that referred you, pages visited, and how often you return

Until you choose to tell us who you are, none of this is tied to you as a person. It is kept against an anonymous identifier stored in your browser, not your name. Only when you decide to give us your email address or mobile number — for example, by subscribing to stock alerts or submitting an enquiry — can your earlier browsing be connected to your contact details, so the vehicles and offers we show or send you are genuinely suited to what you are after. You are in control of if and when that happens.

Where you have subscribed or otherwise opted in, we use this to send you helpful, targeted updates by email or SMS — alerts about matching stock, price drops, and offers — rather than generic messages that miss the mark. We only ever send marketing to people who have chosen to receive it. Every message includes an unsubscribe option, and you can opt out at any time using that link or by contacting our Privacy Officer.

You can also switch this off. Your browser’s privacy settings let you limit or block what we record — for instance, by clearing site data or turning off storage — though some website features may not work as intended. And to be clear, we do not sell your personal information or your browsing activity to anyone.

How We Use Your Information

MM Carz will only use or disclose your personal details in line with the Australian Privacy Principles. This may include, but is not limited to:

• Sharing details with relevant authorities, such as VicRoads for registration transfers
• Referring you to financiers if you apply for vehicle-related financing
• Working with insurance and finance brokers for referrals, with your consent
• Collaborating with third-party contractors for services outside of our facility
• Keeping you informed on the latest MM Carz products and services
• Verifying your identity for transactions and services
• Organizing roadside assistance or warranty services where applicable
• Sending invoices and assisting with future vehicle purchases
• Coordinating test drives or loan vehicle arrangements
• Conducting market research to improve our products and services
• Promoting special offers, updates, and news via email, SMS, or other communication channels
• Sharing data with international manufacturers and partners (e.g., Italy, Germany, the USA, and the UK) as part of our operations

We may also disclose your information to relevant government, law enforcement, or regulatory bodies if required by law.

Data Security

We take the protection of your personal information seriously. All personal data is securely stored in our database and servers, and we implement reasonable measures to ensure confidentiality and compliance with the Privacy Act 1988 (Cth).

Accuracy and Updates

MM Carz is dedicated to keeping your personal details accurate and up-to-date. If you believe the information we hold is incorrect or incomplete, please contact our Privacy Officer at info@mmcarz.com.au.

Accessing Your Information

You have the right to request access to the personal information MM Carz holds about you. To make such a request, please contact our Privacy Officer at info@mmcarz.com.au, providing sufficient identification and specifying the details you wish to access.

Privacy Complaints

If you believe MM Carz is not adhering to the Australian Privacy Principles, please contact our Privacy Officer at info@mmcarz.com.au. We will address any complaints within 30 days. If the issue is unresolved, you may escalate the matter to the Office of the Australian Information Commissioner at enquiries@oaic.gov.au or call 1300 363 992.

Contact Information

For any inquiries regarding our Privacy Policy, updates, complaints, or requests for information, please contact:

Privacy Officer MM Carz – Melbourne Motorsport Group
29 Metropolitan Avenue
Nunawading, VIC 3131
info@mmcarz.com.au

MM Carz reviews this Privacy Policy periodically to ensure it remains accurate and compliant with the Privacy Act 1988 (Cth).

© 2026 Melbourne MotorSport Group · Licensed Motor Car Trader LMCT 12890.